I received a notice from the MVA out of the blue that my vehicle registration was suspended. Apparently it lost my insurance information. Did someone bother to take five minutes to call me and let me know of the problem? Nope. By the time I had the notice in my hand, I had been driving around in an unregistered vehicle for a week.
The next Monday, the MVA was not accepting calls. Both the main number and the insurance division would play a recorded message and then hang up. Somehow my problem was fixed before the afternoon, which was probably due to the information being sent by my insurance company.
I decided not to make a big stink over problem since it was resolved at light speed in government time. And I even received a call from a state senator. STILL, the MVA should not be taking adverse actions without contacting people first.